Do we need to sign a contract?

No. There are no contracts that need to be signed, all of our plans have month-to-month options. You can cancel any time.

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Can you guys create other assets that are not ads?

Do you offer refunds?

What exactly is a request?

I forgot to cancel my account and don’t plan on using the service further. Can I get a refund?

If I want more variations of request that’s already been marked as complete, do I have to create a new request?

How many requests can I put in at once?

Do you write the ad copy for the ads?

What happens if my payment doesn't go through?

Can I get a refund for my Ad Hoc Creatives purchase?

Can I submit two requests with my Ad Hoc Creatives purchase?

Do we need to sign a contract?

What does a "brand" mean in each of the plans?

Does a revision increase the final turnaround time?

What counts as a revision?

Does "as little as 24-hour turnaround" include weekends?

Do you guys only communicate through the portal?

What is a variant?