We offer a 14-day guarantee for all plans (first month only) and do not allow refunds after the 14th day of your subscription. From time to time, we may refuse a refund request if, at our sole discretion, we find evidence of fraud, refund abuse, or other manipulative behavior. Promotions, upgrades, add-ons, unused time and adjustments to existing plans are non-refundable.If you wish to get a refund, just contact us within the first 14 days of your subscription.To qualify for this guarantee you must:– Provide us with clear direction during the editing process;– Provide feedback to your editor during the editing process.